[Close] 

Technical Support Engineer II- Diagnostic Instrumentation

Overview
Bio-Rad is looking for a Technical Support Engineeer - Diagnostic Instrumentation
Responsibilities
Assist customers and field staff by providing technical phone support on a broad range of clinical diagnostic instrumentation associated with autoimmune, infectious disease, and diabetes product lines with an emphasis on hardware, software, and LIS communications.
Technical Support Engineer provides a wide range of information, from general questions to extensive troubleshooting of instrumentation, to Bio-Rad customers and field staff.
Accurate documentation of all calls is required.
Technical Support Engineer provides technical hardware support in a call center environment to customers using Bio-Rad diagnostic products; in addition to on-call support.
Qualifications
AA/AS degree in electronics or equivalent.
3-5 years specific experience with diagnostic instrument systems or transferable eletromechanical/electronics experience.
Excellent verbal and written communication skills, logical and analytical thinking, ability to multitask, work independently and on a team, and the ability to learn, troubleshoot, and problem solve.
Basic computer skills required, including MS Windows, MS Word, MS Excel.
Good organizational and administrative skills.
About Bio-Rad:
Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 7,800 employees and a global network of operations serving our customers, we help people live longer, healthier lives.
Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.
EEO/AA Employer/Veterans/Disabled/Race/Ethnicity/Gender/Age
Agency Non-Solicitation:
Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

5824.Sr Technical Support Engineer
San Jose, CA Extreme Networks, Inc.
Remote/Technical Phone Support Engineer - GC &...
Santa Clara, CA Agilent Technologies, Inc.
Bioinformatics Support Engineer
Menlo Park, CA BD (Becton, Dickinson and Company)
Technical Sourcing Engineer
Carlsbad, CA Thermo Fisher Scientific Inc.