Eagle Peak Solutions, Inc.
In response to the continued growth of our enrollment campaign and the ever-expanding need for access to telecommunication and internet devices, we are looking for a Customer Enrollment Representative to serve the Vallejo area.
The main objective of the Customer Enrollment Representative is to speak with local community members and present telecommunication and internet options as part of a government-funded program.
Our goal is to provide each eligible person with the security and opportunities that phone and internet service bring.
The right person for this position is a forward-thinking, self-manageable leader hungry for an opportunity to make a difference in their community and grow simultaneously with a dynamic, always-learning team.
Together, our communication and technology solutions impact the everyday lives of people in our surrounding communities.
Customer Enrollment Representative
Responsibilities:
Provide onsite superior customer support to internal and external customersQualify customers to determine eligibility and availability for specified products Use a POS system to verify customer identity and move forward with the enrollment processComplete the enrollment process and maintain the confidentiality of all private customer informationAdhere to all company standards and policies relating to enrollment qualifications, customer support expectations, and our brand representationEngage and act in all areas pertaining to the growth of the program and its objectives and drive resolutions to specified issuesPrepare weekly, monthly, and daily reports to track progress toward program goals.
Customer Enrollment Representative
Qualifications:
One year of customer service, customer support, or sales is highly preferredProven history of exceeding goals in a fast-paced, high-energy environmentExcellent communicator with a high level of emotional intelligence and a naturally caring demeanorPossess a drive to succeed with a get it done attitude and solution-oriented mindsetReliable work ethic with the ability to function autonomously or in a team-oriented dynamicTechnologically savvy and experience working with CRM software#LI-OnsitePowered by JazzHRAbout the Company:
Eagle Peak Solutions, Inc.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
The main objective of the Customer Enrollment Representative is to speak with local community members and present telecommunication and internet options as part of a government-funded program.
Our goal is to provide each eligible person with the security and opportunities that phone and internet service bring.
The right person for this position is a forward-thinking, self-manageable leader hungry for an opportunity to make a difference in their community and grow simultaneously with a dynamic, always-learning team.
Together, our communication and technology solutions impact the everyday lives of people in our surrounding communities.
Customer Enrollment Representative
Responsibilities:
Provide onsite superior customer support to internal and external customersQualify customers to determine eligibility and availability for specified products Use a POS system to verify customer identity and move forward with the enrollment processComplete the enrollment process and maintain the confidentiality of all private customer informationAdhere to all company standards and policies relating to enrollment qualifications, customer support expectations, and our brand representationEngage and act in all areas pertaining to the growth of the program and its objectives and drive resolutions to specified issuesPrepare weekly, monthly, and daily reports to track progress toward program goals.
Customer Enrollment Representative
Qualifications:
One year of customer service, customer support, or sales is highly preferredProven history of exceeding goals in a fast-paced, high-energy environmentExcellent communicator with a high level of emotional intelligence and a naturally caring demeanorPossess a drive to succeed with a get it done attitude and solution-oriented mindsetReliable work ethic with the ability to function autonomously or in a team-oriented dynamicTechnologically savvy and experience working with CRM software#LI-OnsitePowered by JazzHRAbout the Company:
Eagle Peak Solutions, Inc.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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